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The Plight of the Busy Networker: Many Connections, Little Value

  If you’re a busy networker you know the drill. You attend countless events hoping to make new contacts and reconnect with old friends as well. The routine is pretty much always the same. But how you...

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How to Know When the Business “Relationship” is Over!

  Too many businesses stay together with the wrong clients for far too long. These unhealthy negative relationships, if not ended soon enough, can cause unnecessary stress, decreased revenue, and even...

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Why Being “Different” is Better Than Being “Better” When Selling to Competition

    Consider this scenario:   When I’m presented with this type of sales approach, I figure the sales rep is really saying: “Your decision-making was flawed. We are better, and now you are stuck with...

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How toTurn Every Employee Into a Salesperson to Boost Your Business

I have always believed that everyone is in sales regardless of their position and corresponding responsibilities: The receptionist who answers the phone and greets the visitors that come into the...

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5 Surefire Ways to Ensure Client Happiness

Happy clients, happy company. Sounds simple, right? If you manage your own company you know that happy clients keep the business thriving. Sometimes, however, achieving that desired level of client...

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Smart Salesperson. Dumb Data.

Over the last 28 years, I’ve worked with some very smart salespeople. They go into the field and do their best to educate and persuade prospects to buy their products or services and although they are...

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How Much Is that Doggy in the Window? Embracing Customer Cost Inquiries to...

How much is it? Can you tell me what it costs? What are your rates? How much do you charge If you’re in business, you have probably been asked these questions at some point in your career. Perhaps you...

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3 Ways to Keep Your Clients Coming Back for More

Remember your determined pursuit of that client? How about the love you showed them when they became a bona fide prospect? All those promises; all that attention! What changed? What happened to the...

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Ready, Set, Go! 5 Absolutely Easy Ways to Sell Better

  Having turned the page on our 2015 calendars, we are now moving headlong into the New Year. Many business owners and entrepreneurs will cast their eyes on growing their business and associated...

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